
These companies already work with Workist agents and have time for their customers again. Three examples from practice.

Previously 4.5 minutes per order, now 16 seconds. In Q1 2025 alone, that saved 68 working days.


Around 350 orders a week run through Workist. That saves the sales back office 20 hours a week.


75% less processing time in the sales back office, with around 6,000 documents per quarter.
Orders, inquiries, order confirmations, invoices and delivery notes are created from a message or a file, several at once if needed. To log an order taken by phone, simply type it into the chat.
Article number, billing address, order history or open quotes: you ask, the agent answers from your data. It checks price, availability, delivery date and shipment tracking live in your ERP.
Describe a task in plain language and set when it should run. The key account report on Mondays, urgent e-mails every day, quotes about to expire: the agent takes care of it on time.
Order history, customers, articles and open quotes are available to the agent as soon as Workist processes your orders.
Search documents by status or field, open extracted data and the original file, create new documents or reject them with a reason.
Upload or link data sheets, catalogs and policies. The agent answers questions about them and attaches the right document.
With your inbox connected, the agent reads your e-mails, drafts replies and sends them with attachments straight from the chat.
The agent checks price, availability, delivery date and shipment tracking in your ERP system or reads them from regular data imports.
If a customer request needs stock, data sheet and order history at once, the agent combines all three in one draft and suggests a replacement for a missing article.
“Workist has changed our day-to-day work in order entry. Suddenly the team has time to focus on other, demanding tasks that add real value. We can now concentrate on things there was no room for in the past.”
An AI agent for the sales back office that works on your order data, master data and documents. Via chat you create transactions, query data, run analyses and answer e-mails. Tasks that come up regularly are scheduled once, and the agent then runs them automatically.
No. From day one, the agent works with the data Workist already processes: order history, master data and documents. An ERP connection or regular data imports add live data such as prices, stock and delivery dates.
It acts instead of only answering. The agent creates documents, sends e-mails, builds Excel reports and takes over scheduled tasks. A chatbot can talk about your business, the ERP Automation Agent works in it.
Any task you can describe in plain language: a weekly summary of your key accounts' order activity, quotes open for more than 30 days, customers who did not order last month, or a daily overview of urgent e-mails.
Yes. You confirm rejecting documents or sending e-mails yourself, and the agent asks for approval and a reason. When details are unclear, it asks instead of making silent assumptions.
Files you upload in the chat, documents from SharePoint, linked websites, and data sheets, catalogs and policies you store as knowledge.