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Beispiel
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The AI Phone Agent recognizes the caller by their phone number, knows their order history, and finds the right product even when no item number is given. The order goes straight into your ERP system.
Your field sales reps dictate quotes and orders right after the customer meeting. No evening follow-up work, no calls or emails to inside sales. Special prices and discounts are captured during the conversation. Available only for known field sales phone numbers.
You decide how much the agent takes on: permanently as your switchboard, only as overflow when all lines are busy, or outside service hours. That way, no call ever ends up on hold or with a competitor, without adding headcount.
The Voice Agent answers questions about products and orders, connects callers with the right contact person, and takes callback requests, working as your 24/7 call answering service.
No second integration project: the Voice Agent combines AI voice calling with the same master data and the same validated processing pipeline as your documents. It knows your products, customers, prices, and delivery addresses from the very first call, ready to go even for new customers.
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