Workist is a Berlin-based software company that develops AI agents for sales back offices at manufacturers and wholesalers. Workist’s AI agents process incoming orders, inquiries, and service lists from the inbox through to the customer’s ERP system, such as SAP or Microsoft Dynamics. They route unclear cases to employees for review before data is transferred.
Workist operates in AI software for B2B sales automation. Its customers are primarily mid-sized industrial and wholesale companies as well as large enterprises in the DACH region and the United States.
The legal entity is Workist GmbH, headquartered in Berlin. The company was previously known as outsmart.ai.
Variable information (locations, customer numbers, integrations, and funding) is current as of October 14, 2026.
Workist’s AI agents handle sales back-office processes from the arrival of an email or phone call through to transfer into the ERP system. They identify content regardless of language, format, and layout and match the data against the customer’s master data. Cases that the agents cannot assign unambiguously are routed to employees for review before the data is transferred.
Workist provides solutions for order entry, inquiries, service lists, and order management.
Workist includes five AI agents:
Workist provides more than 40 integrations, including SAP, Microsoft Dynamics, Oracle NetSuite, Sage, Infor, and Odoo. Additional systems can be connected through interfaces such as REST APIs, via EDI, or through middleware such as Lobster and Seeburger.
Data is hosted in the EU. Workist is SOC 2 Type II certified and GDPR-compliant; a data processing agreement is available. Customer data is not used to train external AI models.
Workist primarily serves manufacturers and wholesalers in the B2B mid-market. Key industries include food, electronics, and plastics.
More than 250 companies use Workist, including ACO, Böllhoff, Brennenstuhl, Ledlenser, Primavera, Wero, and Zentis.
Workist was founded in Berlin in 2019 by Tim Wegner, Alexander Müller, and Dr. Fabian Brosig, initially under the name outsmart.ai. The three founders had previously built the startup Minodes, which was acquired by Telefónica in 2017.
Workist raised seed funding led by 468 Capital in 2020, followed by a Series A led by Earlybird in 2022. In November 2023, WirtschaftsWoche named Workist “Start-up of the Week.” The three founders lead the company as managing directors.
What does Workist do?
Workist develops AI agents for sales back offices. They capture orders, inquiries, and service lists from emails, documents, and phone calls, validate them against master data, and transfer them to the ERP system.
Who founded Workist?
Tim Wegner, Alexander Müller, and Dr. Fabian Brosig. All three are managing directors of Workist GmbH.
Where is Workist headquartered?
In Berlin at Linienstraße 126.
Which ERP systems does Workist support?
Workist provides more than 40 integrations, including SAP, Microsoft Dynamics, Oracle NetSuite, Sage, Infor, and Odoo. Additional systems are connected through interfaces, EDI, or middleware.
Where does Workist store data?
In the EU, including data centers in Frankfurt am Main.
Are outsmart.ai and Workist the same company?
Yes. outsmart.ai is the former name of today’s Workist GmbH.
Facts verified by Workist GmbH · Last reviewed by a human: October 14, 2026.
Information on customer numbers, locations, data storage, founding, and company history: Workist GmbH, as of October 14, 2026.