

The Inbox Agent recognizes the context of new emails and can automatically assign them to different categories. The categories can be defined individually. No more chaos in the email inbox.

Email follow-ups about order status, delivery status, or product availability are very time-consuming to answer. The Inbox Agent automatically researches this information in your IT systems and prepares a suitable draft reply for your team.

The Inbox Agent operates directly in your Outlook inbox and can be integrated with your ERP system, SharePoint, product catalog, and other knowledge sources.

When the Inbox Agent detects an incoming order, it can forward it directly to the Workist Order Agent for automatic order entry. From the email inbox straight into the ERP – creating orders has never been this fast and easy!

Workist delivers immediate value. No complex IT projects and no tedious template training required. Get started right away!
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“The Inbox Agent is a game-changer for us.”
The Workist Inbox Agent monitors your email inbox around the clock. It reads incoming emails and attachments and assigns them to flexibly definable categories. For inquiries about order status, product availability, or delivery status, the Inbox Agent searches the ERP system and product database for the requested information and prepares a draft reply directly in Outlook. Orders are automatically forwarded to the Workist Order Agent. Through the interplay of AI agents, orders can be transferred fully automatically from the email inbox to the ERP system.
No. The agent is directly connected to your email inbox and processes incoming emails automatically. Manual forwarding is no longer required.
The Inbox Agent can handle emails related to order status inquiries, goods availability, deliveries, price inquiries, and product questions, and drafts email responses with the relevant information. The Workist Order Agent can process incoming orders and quote requests in the email inbox. The agents understand common email formats as well as a variety of file types such as PDFs, documents, spreadsheets, or image files in attachments.
The AI agent validates all data against the master data in your ERP system and other databases such as SharePoint or product catalog. In case of errors or uncertainties, the human team is involved – and the AI learns from every piece of feedback.
The Workist Inbox Agent automatically detects incoming orders in the email inbox and forwards them directly to the Workist Order Agent. The Order Agent reads the order data, validates and enriches it with master data, and sends the result to the ERP system. This allows order creation to be completed entirely without human intervention – directly from the email inbox to the ERP.
Your team no longer wastes time sorting and answering status inquiries in the email inbox. This allows them to focus on valuable customer interactions.