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What the AI integration does for SAP ECC

The AI solution for SAP R/3 (ECC). Workist handles order entry, quote creation and inquiry processing via AI document processing. When something is unclear, the agent asks instead of guessing.

Workist connects your sales email inbox with SAP R/3 (ECC). Orders and price inquiries from email and PDF are read by the AI agent, validated against customer master (KNA1), material master (MARA), customer-specific materials and conditions, then posted as SD sales orders via BAPI_SALESORDER_CREATEFROMDAT2 into ECC.

Which AI use cases does Workist handle in SAP ECC?

Two core use cases for AI document processing in SAP R/3 (ECC), in production at German industrial customers.

Order entry

PDF orders are extracted, validated, and posted as SD sales orders in SAP R/3 (ECC) via BAPI_SALESORDER_CREATEFROMDAT2. Including customer-specific materials and conditions.

Quote processing

Price inquiries are extracted in a structured way and created as SAP quotes (document type Quotation) in the SD module.

Used by more than 30 SAP R/3 (ECC) customers, including:

See the agent in action

Four minutes: from incoming PDF to posted SD sales order in SAP R/3 (ECC).

How Workist automates SAP order processing

End-to-end SAP sales order processing workflow. From inbox to posted SAP sales order, no manual rekeying.

Step 1

Capture

Orders arrive by email, PDF or EDI. Workist ingests them automatically, no per-customer template training.

Step 2

Understand

The AI agent extracts every line item and validates it against your ECC customer and item master data (KNA1, MARA).

Step 3

Create in SAP ECC

Structured SD sales orders are written directly into SAP R/3 (ECC) via BAPI_SALESORDER_CREATEFROMDAT2.

Step 4

Exceptions to a human

Anything unclear is routed to your team for review. Nothing is posted blind.

Two paths to ECC integration

Turnkey through Workist and our SAP partner Syncwork. Or via your existing EDI, iDoc or Process Integration infrastructure. You decide, we deliver.

Über Ihre Integration

Your own EDI / iDoc / PI infrastructure

Already have an established integration layer? No problem at all. Workist delivers structured data to your existing setup. Your integration team processes it through your standard pipeline.

  • Standard iDoc (ORDERS05) to your EDI layer
  • SAP BTP / Integration Suite via REST or CPI flow
  • Process Integration / Process Orchestration (PI/PO)
  • Structured JSON or XML to your endpoint

What changes after go-live

Four concrete impacts once Workist takes over your ECC order processing.

1

Orders processed in seconds instead of minutes

Instead of typing in VA01, the agent posts full SD sales orders with all line items in seconds. Peak demand becomes routine, not a bottleneck.

2

Fewer typing errors in ECC

Master data lookup against ECC customers and items prevents quantity, pricing and address errors before they reach the ERP.

3

More volume without more headcount

Workist scales with your order volume. Growth doesn't require additional inside sales FTEs for order entry.

4

Team shifts from rekeying to customers

Inside sales handles only exceptions and customer requests. Routine goes to the agent, demanding work stays with people.

"Workist has changed our day-to-day order processing. Suddenly the team has time to focus on other, more demanding and value-adding tasks. We now have the opportunity to focus on things that simply had no space in the past."

Hans-Peter Härle

IT Director, Brennenstuhl

Frequently asked questions

The questions SAP R/3 (ECC) prospects ask most often about the Workist integration.

Which ECC versions does Workist support?

SAP R/3 (ECC) is fully supported — SAP ERP 6.0 with all Enhancement Packages (EHP 6, 7, 8). Cloud-hosted and on-premises ECC installations are supported in parallel. If you migrate to S/4HANA later, the Workist integration continues to work identically.

How is the order posted into ECC?

Workist creates structured SD sales orders through the Z-program package co-developed with SAP partner Syncwork in the customer namespace. Push/pull communication over HTTPS, final creation via BAPI_SALESORDER_CREATEFROMDAT2 in the SD module.

What data is synced from ECC?

Workist reads customer master data (KNA1) and material master data (MARA) from the ECC tenant for validation. Master data sync runs via SM36 background job, typically nightly. Completed SD sales orders flow back into ECC through the Syncwork channel.

Do I need custom code or ABAP in my ECC?

No. ABAP development is handled by our SAP partner Syncwork. The Z-program package is deployed via transport request into your ECC tenant, no modifications to the SAP core. Communication runs exclusively through outbound HTTPS connections via SM59 destinations.

Does it work if we migrate to S/4HANA soon?

Yes. The Workist integration runs structurally identically on S/4HANA and ECC. During a migration, our SAP partner Syncwork handles the re-deployment of the Z-program package in your new S/4 environment. You don't lose your Workist investment through the migration.

How long does an ECC integration take?

Typically a few weeks. Standard 5-phase rollout: kickoff, master data alignment, configuration of document types and sales organizations, end-to-end test with ECC import, final adjustments. Six weeks is typical, depending on customer-side IT availability.

Where is the data hosted?

EU hosting in Frankfurt. SOC 2 Type II certified, GDPR-compliant, data processing agreement available. Master data is read for validation only, never shared with third parties or used for AI training.

See Workist process your ECC orders

Free 30-minute value assessment for your SAP R/3 (ECC) setup. Architecture sketch, BAPI flow, and volume estimate included.
Q2 2025 OMR Top Rated Badge for Workist in the Category Intelligent Document ProcessingQ1 2025 OMR Leader Badge for Workist in the Category Intelligent Document Processing
OMR Reviews • 4,8 ★